Privacy Policy
Last Updated: November 18, 2025
Your Privacy Matters to Us
At CityMove Brookhaven Towing, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We believe in being transparent about your data.
Information We Collect
When you use our towing services, we need certain information to help you:
Contact Information
- Your name and phone number
- Your location when you need service
- Email address if you provide it
Vehicle Information
- Make, model, and year of your vehicle
- License plate number
- Vehicle condition and towing needs
Service Details
- Pickup and drop-off locations
- Date and time of service
- Payment information for billing
How We Use Your Information
We use your information to provide great service. Here's how:
- To dispatch a tow truck to your location
- To contact you about your service
- To process payments and maintain records
- To improve our services based on customer needs
- To send service updates or respond to your questions
Information Sharing
We don't sell your personal information. Period. We only share your information when necessary to provide our services or when required by law. This includes sharing with your insurance company if you request it, or with law enforcement if legally required.
Data Security
We protect your information using industry-standard security measures. Your payment information is processed securely, and we don't store credit card details on our systems. We train our team on privacy practices and limit access to your personal information to only those who need it to serve you.
Cookies and Website Data
Our website may use cookies to improve your browsing experience. These are small files stored on your device that help our website work better. You can disable cookies in your browser settings, but some features of our website may not work as well.
Your Rights and Choices
You have control over your personal information. You can:
- Request to see what information we have about you
- Ask us to correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of promotional communications
To exercise these rights, contact us at (470) 584-1764 or hello@brookhaventowservice.com.
How Long We Keep Your Information
We keep your information for as long as needed to provide services and meet legal requirements. Service records are typically maintained for several years for warranty, insurance, and legal purposes. After that time, we securely delete or anonymize your information.
Children's Privacy
Our services are not directed to children under 18. We don't knowingly collect information from minors. If you're a parent and believe your child has provided us with information, please contact us so we can delete it.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. When we make changes, we'll post the updated policy here with a new date. We encourage you to review this policy periodically.
Contact Us About Privacy
Have questions about this privacy policy or how we handle your information? We're happy to talk with you. Reach us at:
- Phone: (470) 584-1764
- Email: hello@brookhaventowservice.com
- Address: 2473 Oostanaula Dr NE, Atlanta, GA 30319